Once we have received your order, you receive a welcome call within 24 hours of ordering and the order processed by our team
Your order will be inspected by a dedicated quality control team to ensure that the product is perfect all round
Once the order is ready and authorized by our quality control team, you will receive a call and email about delivery confirming delivery date and delivery time-slot
You will receive a text message a day before delivery confirming delivery date and delivery time-slot

Free premium delivery to UK mainland within 3-7 working days (some deliveries might take up to 15 working days)

That’s what our delivery experience is all about; providing our customers with as much convenience to give you a hassle-free delivery experience. Please note, do not dispose of your current Bed/Mattress, until to receive your order

We aim to deliver your bed within 4-10 working days from the date of order, however, some deliveries might take up to 12 working days, We use our company vehicles and local couriers to deliver your beds, all products will be handled perfectly from loading into the vehicle to your home.

If you need any further information regarding delivery, please contact us on 01924 609595 for further detail. Deliveries are completed from Tuesday to Sunday, from 7am to 8pm, excluding Bank Holiday, you will receive a call before delivery, the delivery date, and time-slot will be agreed with you beforehand.

Access to Property:

Please check measurements before order, VizBeds will not be liable if you cannot take the bed at your room, please measure your entrance, hallway, staircase and any other areas which need to go through, please ensure that you can take the bed inside the room before order, as this is not valid reason for return.

Assembly Service:

We offer assembly service on an additional cost, if you want to assemble your product, the price is £50

Damage:

All furniture delivered by our delivery service will arrive at your destination in excellent condition. With our support team, if you find any damage, please contact within 48 hours,

Please do not accept delivery if the product is damaged, if you found product damaged after delivery, please contact us within 48 hours by email only info@vizbeds.co.uk with photographic evidence for proof of damaged, we will arrange to send you free replacement.

If any problems with our delivery service can be reported and resolved with ease and efficiency.

Recycling Service:

Collection of old bed service is available with extra £65, (One bed + One mattress) subject to post codes, please contact on 01924 609595 for further detail

Free Delivery and delivery charges

Free delivery to most parts of the UK, however, there are few postal codes where the delivery charges apply.

Additional Charge:

There is additional £40 delivery charges to the following post codes

BH, CA, CT, DG, FK, IP, KA, KY, NR, SY, PA, SA

There is additional £95 delivery charges to the following post codes

AB, DD, DT, EX, LD, LL, PH, PL, TA, TQ, TR

No Delivery for the following Location:

We are sorry, we don't deliver to the following location

No delivery to KW, IV, ZE, IM, JE, GY
No delivery to Channel Islands
No delivery to Isle of Man
No delivery to Scottish Highlands
No delivery to Northern/Southern Ireland
No delivery to Isle of Wight
No delivery to Scilly Isles
No delivery to Scottish Islands

Failed Delivery:

After agreeing with the delivery date and a delivery time-slot, if no one at home to accept the delivery, there will be a £30 surcharge to re-arrange the delivery, to avoid any issue, please contact us 24 hours before delivery, and we will re-arrange the delivery of your product without any charge. If you are not happy with delivery service or product, please contact us on 01924 609595, and we will take an action immediately to resolve the issue.

About Vizbeds

Vizbeds as a leading manufacturer

Vizbeds is a leading manufacturer and supplier of premium quality divan beds, ottoman storage beds, designer beds and mattresses.

Vizbeds is a family run business with over 15 years experience in manufacturing quality beds and mattresses. We make our premium quality products at our factory in West Yorkshire. Our products are then distributed via our own company vehicle to our customers all over the UK. Our factory and warehouse is fully modernized. We’ve invested significant funds into state-of-the-art machinery, resulting in high productivity, and top quality beds & mattresses.

Fully controlled from start to finish
No middle man
We have a dedicated sales team ready to help
We are the manufacturer, so your order will go directly from our sales team to our production team
We are self-sufficient, delivering your order using our own fleet of 15 vehicles

No Compromise on Quality

We have very strict quality control systems in place so that every single item is fully inspected by our quality control team before being loaded into our company vans.

Our phone lines are open.
Tel: 01924 609595
Monday - Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm

Money Back Gurantee

30 day money back Guarantee, Buy with 100% Confidence!

We offer a free 30 day money back guarantee for our customer's peace of mind.

3 Years Manufacturer Warranty (beds)

We also offer on all our beds 3 year manufacturer warranty. If there are any manufacturing faults in your product, we will try our best to fix the issue by sending a handy man in your property. If the fault cannot be fixed at your property, we will send you a free full replacement or faulty part of the bed. The 3 year warranty starts from the date of order.

All Mattresses - 12 months warranty

At Viz-Beds a great night’s sleep is as important to us as it is to you. We're confident you will be happy with your mattress. However if for any reason you are not happy with your mattress, we offer 30 nights sleep guarantees with a full refund, and 12 month manufacture warranty

All Beds

It will be very unlikely that you will have any issue with your bed. However when on rare occasions something falls short, we offer 30 days free return with full refund or exchange if there is any issue with the product, with 3 years manufacture warranty

If you have any issue with the product, please email us on info@vizbeds.co.uk and we will aim to respond to your email within 24 hours (Monday to Friday).