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Delivery Information

Summary
The average delivery take about 4-10 working days from the date of the order, we use our company vehicles to deliver the product at customers house, we have dedicated distribution team who work around the clock to make sure all products should be deliver in time and in perfect condition
Delivery information
  • Once we have received your order, you receive a welcome call within 48 hours of order and the order processed by our team
  • Your order will be inspected by a dedicated quality control team to ensure that the product is perfect in all round
  • Once the order is ready and authorized by quality control team, you will receive a call and email about delivery confirming delivery date and delivery time-slot
  • You will receive a text message a day before delivery confirming delivery date and delivery time-slot
Access to Property
Please check measurements before order, Viz-Beds will not be liable if you cannot take the bed to your room, please measure your entrance, hallway, staircase and any other areas which need to go through, please ensure that you can take the bed inside the room before order, as this is not valid reason for return.
Damage
All furniture delivered by our company vehicles and we make sure that the product should be delivered in excellent condition. Please do not accept delivery if the product is damaged, if you found product damaged after delivery, please contact us within 48 hours by email only info@vizbeds.co.uk with photographic evidence for proof of damaged, we will arrange to send you free replacement. If any problems with our delivery service can be reported and resolved with ease and efficiency.
Recycling Service
Collection of old bed service is available with extra £65, and this is service is cash only, the courier team will collect cash for recycling service (One bed + One mattress), if you need any further information, please contact on 01924 609595 for further detail
Failed Delivery
After agreeing with the delivery date and a delivery time-slot, if no one at home to accept the delivery, there will be a £30 surcharge to re-arrange the delivery, to avoid any issue, please contact us 24 hours before delivery, and we will re-arrange the delivery of your product without any charge. If you are not happy with delivery service or product, please contact us on 01924 609595, and we will take an action immediately to resolve the issue
Free Weekend Delivery
We offer free delivery over weekend, however this might take up to 12 working days, if you would like weekend delivery, please leave a note at checkout and we will arrange weekend delivery for you without any extra charge
Free delivery
Free delivery to most parts of the UK, however, there are few postal codes where the delivery charges apply, please make the post codes before order
Assembly Service
We provide assembly service, with extra £49, please tick the assembly box while purchasing the beds, this service is available on UK mainland only, if you need any further information, please contact us on 01924 609595
Additional delivery charges to the post codes
There is additional £40 delivery charges to the following post codes
BH, CA, CT, DG, FK, IP, KA, KY, NR, SY, PA, SA There is additional £95 delivery charges to the following post codes
AB, DD, DT, EX, LD, LL, PH, PL, TA, TQ, TR No delivery service
We are sorry, we don't deliver to the following location
  • No delivery to KW, IV, ZE, IM, JE, GY
  • No delivery to Channel Islands
  • No delivery to Isle of Man
  • No delivery to Scottish Highlands
  • No delivery to Northern/Southern Ireland
  • No delivery to Isle of Wight
  • No delivery to Scilly Isles
  • No delivery to Scottish Islands