Customer Service 01924 609595
DivideBuy interest free credit is available on
products/services from £50 to £6000. Credit is available
from 2 to 12 months. Credit
offered is set by the retailer.
Yes. A credit check is performed to assess your eligibility
and affordability. DivideBuy also has a quick check service
so you can
assess your eligibility for DivideBuy credit that will not
affect your credit file.
Payment is collected via a Continuous Payment Authority (CPA). This method uses your long card number, expiry date and threedigit CV2. Payments will be collected automatically on the date your instalment is due.
To guard against fraudulent applications, we are only able to deliver goods to your home address.
The first step is to contact the retailer directly to cancel your order. If you have already received your order, you’ll need to arrange for it to be returned using the retailer’s returns process. The retailer will then contact us to confirm your order has been returned, so we can issue a refund and cancel your credit agreement.
We’re sorry that your application was declined.
Unfortunately, we have no influence over the credit decision
and we’re unable to find out why your
application was denied. DivideBuy is not permitted to share
application information with us.
For any questions related to DivideBuy interest free credit please contact DivideBuy by visiting www.dividebuy.co.uk. For a full list of FAQs please click here.
No. There are no APR or hidden charges. We do reserve the right to add late payment fees to your account in the event of you missing payments. This is all explained in your credit agreement before you electronically sign at the checkout process.
To manage your account and make payments, you can log in accounts.dividebuy.co.uk
DivideBuy will need to approve any deliveries to addresses
other than the application/billing address. Without their
approval, we will not be able to ship to a different address
as fraud prevention measures apply. To have goods delivered
to another address, once you have placed your order and paid
a first instalment, you need to contact DivideBuy directly
who will then notify us of the
changes.
Email:
hello@dividebuy.co.uk
Or via the DivideBuy live chat facility at
dividebuy.co.uk
Zopa Embedded Finance Limited t/a DivideBuy credit agreements are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Credit is available to permanent UK residents aged 18+, subject to status, any missed payments may affect your ability to obtain credit from DivideBuy and other lenders. Please spend responsibly.
Zopa Embedded Finance Limited registered at First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. Company number 14602085.
Copyright © 2023 Zopa Embedded Finance. All Rights Reserved.
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