Customer Service 01924 609595
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Estimated to be delivered between 5-10 working days
We want our customers to feel fully supported throughout their entire experience with VizBeds, and we are confident your order will go smoothly. Every item is exclusively made-to-order, and fully inspected by our quality control team before leaving our business premises.
We offer 2 working days (48 hours) cooling off period, where you can amend or cancel your order, however you need to send us email to info@vizbeds.co.uk within 48 hours in order to cancel or amend your order
Once the cooling off period has been exceeded, we will not be able to cancel or amend your order, as all our order are “made to order” products, Your order can not be cancelled or amend once the order has been passed to production department after 48 hours of order.
If you wish to cancel your order after 48 hours, there will 25% cancellation charge of the total order value.
If you are not happy with your order and would like to return your product, we offer free replacement if there is any issue/defect with the product,
We are sorry we don’t have accept return due to color or just you don’t like it.
If you really want to return the product, there will be 50% charges and £100 handling charges, (for example, if your order value £700, there will be 50% charge which will be £350, and £100, the total £450 charges to collect the product.
If there is any issue with the product We offer 30 days free return with full refund, or replacement whichever you prefer
30 days free Return with full refund
We offer a free 30-days money back guarantee for our customer's peace of mind.
Please note our 30 days free return with full refund offer is only valid if there is any issue / manufacturer fault, we will not accept return on the following
| Size | Width | Length | Height |
|---|---|---|---|
| 3ft Single | 90cm | 190cm | 35cm |
| 4ft Compact Double | 122cm | 190cm | 35cm |
| 4ft6 Double | 137cm | 190cm | 35cm |
| 5ft King | 152cm | 200cm | 35cm |
| 6ft Super King | 182cm | 200cm | 35cm |
We offer 2 working days (48 hours) cooling off period, where you can amend or cancel your order, however you need to send us email to info@vizbeds.co.uk within 48 hours in order to cancel or amend your order
Once the cooling off period has been exceeded, we will not be able to cancel or amend your order, as all our order are “made to order” products, Your order can not be cancelled or amened once the order has been passed to production department after 48 hours of order
If you wish to cancel your order after 48 hours, there will 25% cancellation charge of the total order value
If you are not happy with your order and would like to return your product, we offer free replacement if there is any issue/defect with the product,
We are sorry we don’t have accept return due to colour or just you don’t like it
If you really want to return the product, there will be 50% charges and £100 handling charges, (for example, if your order value £700, there will be 50% charge which will be £350, and £100, the total £450 charges to collect the product
If there is any issue with the product We offer 30 days free return with full refund, or replacement whichever you prefer
30 days free Return with full refund
We offer a free 30-days money back guarantee for our customer's peace of mind.
Please note our 30 days free return with full refund offer is only valid if there is any issue / manufacturer fault, we will not accept return on the following
* Interest free credit agreements of 12 months or less are not regulated by the Financial Conduct Authority and are not subject to the jurisdiction of the Financial Ombudsman Service.
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